Cookies Policy

What are 'cookies'?

'Cookies' are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a 'memory' for the website, so that it can recognise you when you come back and respond appropriately.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

 

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. You can usually find these settings in the 'options' or 'preferences' menu of your browser. To understand these settings, the following links may be helpful, or you can use the 'Help' option in your browser for more details.

 

Types of cookies

Cookies fall into one of two categories – session or persistent - and the type of cookie is determined by how long each cookie is used:

  • Session cookies only last for your online session and disappear from your computer or device when you close your browser.

  • Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.


These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

 

Cookies that we use

 

Necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name

Provider

Description

Type

Expiry

STORE_VISITOR, Beacon_id, beacon_lnd,

Beacon_ratr,

Beacon_ref, beacon_reftyp,
Beacon_typ, beacon_vid, events/pixel

fourseasonslondon.co

These cookies are used by the website to remember what a user added to their basket to create a seamless shopping cart experience and to keep the user logged in as they navigate the site. These cookies are usually deleted when a user closes their browser.

HTTP, Pixel

Session

SHOP_SESSION, _TOKEN

fourseasonslondon.co

Persistent cookies are used to retain information such as the products viewed to enable suggested items to be shown on future visits and to retrieve selections when the shopping cart is abandoned.

HTTP

6 days

beacon_vis

1 year

fornax_anonymousId

10 years

 

Statistic cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

 

Name

Provider

Description

Type

Expiry

_ga

fourseasonslondon.co



Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.



HTML

2 years

_gat

fourseasonslondon.co

Used by Google Analytics to throttle request rate

HTML

Session

_gid

fourseasonslondon.co

Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.

HTML

Session

 

Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

These cookies allow us to offer you a customised browsing experience by providing you with interest based services both on this site and on some other websites too. For example, these cookies allow 4Seasons (Shani) and its third parties to:

  • Inform you of 4Seasons (Shani) products and services which may be of interest to you;
  • Link to social networks such as Facebook; and
  • Provide advertising agencies with information on your visit to our site so that they can present you with adverts for 4Seasons (Shani) products and services which may be of interest to you.

By using our site you agree that we can place these types of cookies on your device and access them when you visit the site in the future. 

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Name

Provider

Description

Type

Expiry

collect

google-analytics.com

Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.

Pixel

Session